Redirect after click on "go to checkout"

[BillyAndrews]

hello everyone - we are facing massive problems with customers getting redirected somewhere else rather than the checkout after click on "go to checkout". I see there are a few other shops with this problem. Shopify is NOT being a great help eventhough we are a shopify plus store. We have been tracking sessions on hotjar as well. 

Can anyone tell us what the solution might be? 

Store: www.thedarktenor.com/tickets

[AK_Design_Dev]

Hello @BillyAndrews 

I think You wan't this type code if you don't mind to apply this code on your store and then check 

Go to Themes > Action > Edit code. Then open the "ajax-cart-template.liquid" file, and replace :

<button type="submit" class="btn--secondary btn--full cart__checkout" name="checkout">
{% endraw %}{{ 'cart.general.checkout' | t }}{% raw %} <span class="icon icon-arrow-right" aria-hidden="true"></span>
</button>

with the following :

<a href="/cart" class="btn--secondary btn--full cart__checkout">
{% endraw %}VIEW CART{% raw %} <span class="icon icon-arrow-right" aria-hidden="true"></span>
</a>

[BillyAndrews]

hi @AK_Design_Dev  - thank you for your quick reply. I have forwarded this to my devs. As soon as they test it i´ll get back to you. Can you explain why this snippet will be better? Do you know why out of nowhere suddenly our cart slider and its button redirect the customer away instead of to the checkout? 

[AK_Design_Dev]

Hi @BillyAndrews  - I think Your script are not properly reloaded or You can also the use in script setTimeout to without script load you layout are not open

[BillyAndrews]

hi @AK_Design_Dev - thanks! i´ll forward this information as well! This problem seems to have hit a few stores out there!

[AlbertoMaciel]

Hello! I know it's a bit old topic but did that fix for you? I'm facing the exact same problem, most of my customers can't go to checkout. Hotjar is showing they click on "go to checkout" and they are just redirect to home page instead.