Remove genoapay from theme code

6 0 0

Hi, does anyone know how to remove the genoapay code? I've looked in my theme liquid and can see other payment options like afterpay, but no genoapay - who no longer exist and won't answer my emails. It's still showing on all the product pages even though I've removed the app itself.



Reply 1 (1)

Shopify Staff
2968 460 609

Hi @Alisa_Higgins 


Thank you for the screenshot, I am sorry to hear that you are having issues getting this code removed from your theme file. I recommend connecting with our live chat support team in our Help Center to report this issue. In certain cases like this our theme support team may be able to review and assist in removing this. 

Shay | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog