I retagged our customers in a new format as we had batch imported them in groups. We had like 20 groups as a result. I consolidated them, but the unused tags are still there. How can I remove them?
Thanks for your help!
Once the tag is no longer in use it won't show anymore. Are you sure they tag is not longer used? Double check by filtering the customer list by that tag.
There can be a small delay before the tag list is updated but if it has sat like that for a while you may need the support team to assist.
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