Rename Payment Method or Change the Label

Shepa
Shopify Partner
5 0 3

Hello,

This is my first question here and I need community help.

We have a store that based on theme and  it's already translated via built-in translation tool, but we have a problem.

At checkout we using the Alternative payment methods: Credit and Debit Cards Payments and our store in Ukrainian.


We need to translate this label (Image attached). Can someone help me with it?

 

q1.png


Regards,

Alex

Replies 6 (6)
DigitalArtisans
Shopify Partner
378 57 84

Hello @Shepa !


Translating checkout fields manually:
From your Shopify admin, go to Settings > Checkout.
In the Checkout language section, click Manage checkout language.
Make your changes to the checkout fields
Click Save

Alternatively, you can change your entire checkout language.

Select a new checkout language:
From your Shopify admin, go to Settings > Checkout.
Scroll down to the Checkout language section.
Click Manage checkout language
Click Change theme language, then choose a language from the drop-down.
Click Save

Hope this helps!


Thanks,
Digital Artisans

Hatim Ayoub | Designer | Developer
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Shepa
Shopify Partner
5 0 3

Thank you, but there no label for translate.

 q2.png

Shepa
Shopify Partner
5 0 3

Any Shopify experts here?

valtsz
New Member
1 0 1

I am experiencing exactly the same problem. Went to Shopify support, they forwarded the issue to our Translating tool's support who in turn said it's a Shopify problem. Stuck in a vicious loop here. 

It's hard to believe that no other Shopify store that sells in more than 1 language doesn't have custom payment methods. 

This needs to be sorted, as the customer experience in the checkout is subpar, to say the least. Customers call us to figure out which payment to select (not a great UX) or just abandon the checkout at the last step because they can't figure out what each option means. 

 

DaniMorales
Shopify Partner
4 0 0

Is there any update on this matter?

 

Thank you

Shepa
Shopify Partner
5 0 3

No, I didn't find any solution and Shopify was not able to provide it too. As always no support from their side =\