Renewing an expired domain without a admin

Renewing an expired domain without a admin

Emi6
Visitor
1 0 0
  • Hello, 

I have troubles renewing my domain back. I only bought the domain from Shopify to use it on a different online platform. Now that it has expired I can not renew it trough Shopify admin because I don’t have one, only because I don’t have a store there. I need my domain back a fast a possible. Please give me a solution to this problem. I emailed Shopify support but they no longer accepts incoming messages. 

Reply 1 (1)

SealSubs-Roan
Explorer
496 35 46

Hi @Emi6 !

 

Try to contact Shopify support team via Live chat instead of email. You can go to their Account Support site to chat with Shopify support without needing to log in to your store. Just scroll down and click "Chat with us".

SealSubsRoan_0-1719404780119.png

 

Roan
Please let me know if it works by marking it as a solution!
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