Return request approved email coding

[SushTilje]

Hi, I need help in coding and customising the email template for the return request approved email. Thanks

[sahilsharma9515]

Hi @SushTilje Welcome to the community!

Can you please specify what exactly you need to change in your template?

Best Regards

Sahil

[SushTilje]

Hi Sahil, 

The template mentions return label, which we dont provide so i want to tek it off and provide address where customers can ship their retuns to and give instructions for same.

Thank you!

[sahilsharma9515]

Hi @SushTilje ok got it, You can find the template here, login to shopify-> Settings-> Notifications-> Scroll down-> Returns-> click on order level return label created-> edit code.

and you will be able to edit the existing code and add the code you want to wish, if you want to edit other template then you can do that as well.

If you will unable to implement the same then I'm happy to do this for you, let me know. I can implement the code changes so that this will work well for you.

Hopefully it will help you. If yes then Please don't forget hit Like and Mark it as solution!

Best Regards

Sahil

[SushTilje]

Hi Sahil, 

Thank you for your quick response. 

I need in coding. I know where to code it, its the how i am struggling with. 🙂

[sahilsharma9515]

Hi @SushTilje ok got it, so you need to remove what all you don't need, just remember don't remove the entire code, just remove what you don't need and add there what you want to add and then save the code, if you want to change the design then you need to add the custom html code with the help of <div> also may be some styling also needed, but not in the case if you don't want to change the design.

If you will unable to implement the same then I'm happy to do this for you, let me know. I can implement the code changes so that this will work well for you.

Hopefully it will help you. If yes then Please don't forget hit Like and Mark it as solution!

Best Regards

Sahil

[SushTilje]

Hi Sahil, 

Can you make the changes for me?

Thanks

[sahilsharma9515]

Hi @SushTilje Yes I would love to do it for you, I will need the access to your store to accomplish the same.

Best Regards

Sahil

[SushTilje]

Hi How do we go about it ? can i send you a collaborator request?

[sahilsharma9515]

Hi @SushTilje I will send you the collaborator request you need to provide me the store url and collaborator code, also can we move this conversation from here to whatsapp or email or private message in shopify which ever is suitable to you, as providing the code in public forum is not recommended.

Best Regards

Sahil

[SushTilje]

Hi Sahil, 

Sounds great. Could you please let me know what are the charges for the service? also, i can send you a message with store URL

Thanks