Discuss and resolve questions on Liquid, JavaScript, themes, sales channels, and site speed enhancements.
Hi Guys,
Using Ride Theme, pretty OOB. In the image carasel I added a link to YouTube video, all works great on desktop however on mobile I just get a black space where the video should be or this video is unavailable.
All settings in YouTube are correct to public etc, taking a look at the other solutions offered I can't seem to get them to work. Perhaps as this is a newer theme code base?
Here is a link to one of the product, when you scroll through the images the video is the last one.
https://dualsporteurope.co.uk/products/alcan-max-coverage-hippo-hands
Any suggestions on how to make this work on mobile? Or is there a way to contact the theme developers as I could not find that either, seems a massive oversight to have a theme not working 100% on mobile...
Thanks in advance.
Do you have a screenshot of this issue? I have tried the link above on mobile in chrome and safari, and on both I am able to see and play the video on an iPhone.
Hi, thanks for checking. it must have been a change made yesterday and took time to propogate or my cache to clear?? Checking this morning, nothing, checked gain now and its working! (must have been your magic touch).
Hey Community 👋 Did you know that March 15th is National Everything You Think Is W...
By JasonH Apr 1, 2025Discover how to increase the efficiency of commerce operations with Shopify Academy's l...
By Jacqui Mar 26, 2025Shopify and our financial partners regularly review and update verification requiremen...
By Jacqui Mar 14, 2025