Setting up Google Shop Shop Rating On Merchant

Setting up Google Shop Shop Rating On Merchant

vibehome
Explorer
68 3 30

Hi Shopify Experts,

 

The past few months I have been shown on Google Merchant that my Shop rating are ' incomplete' I have followed the instruction on how to set it up and watched many YouTube videos and forums with no joy. I have attached some screenshots of the messages that I'm being shown. 

 

Any one know how this is setup? Any info would be greatly appreciated.😊Screenshot 2024-08-25 at 07.06.59.pngScreenshot 2024-08-25 at 07.07.06.pngScreenshot 2024-08-25 at 07.07.10.pngScreenshot 2024-08-25 at 07.07.14.pngScreenshot 2024-08-25 at 07.07.44.pngScreenshot 2024-08-25 at 07.07.50.png

Reply 1 (1)

EmmanuelFlossie
Shopify Partner
3289 244 788

The store quality page in Google Merchant Center, is updated only once per month. So after you make a change make sure to wait a month to see how it reflects in the store quality score page.

 

If you have installed the Google Customer Reviews in the additional scripts, and in GMC you can see requests for reviews have been sent out, than after a month it should show as active.

 

Please note that Google Customer Reviews, does not work with Pixels, so this option may not be suitable, instead I recommend using one of the verified 3rd party aggregators: https://support.google.com/merchants/answer/7045996

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.