Discuss and resolve questions on Liquid, JavaScript, themes, sales channels, and site speed enhancements.
When I opened up my front end this morning, all my prices storewide were automatically discounted by 3%. In many weeks, I haven't changed my site (frontend and backend), products, or added discounts or apps in at least a few months.
Prices show up correctly at checkout and are not discounted like they are at the front end by 3%.
Tried solutions:
UPDATE: The issue is not resolved. The prices still need to be corrected in any live theme that I use, even default themes.
UPDATE 2: Cart recovery emails also show the correct price (not the discounted price)
This is what it looks like when I see the live theme and the duplicated copy of the live theme.
Live:
Preview theme:
@ Shopify, I appreciate your help in checking out this issue since there is no reasonable explanation other than a backend style error on how the theme communicated with the database
Has anyone else ever experienced such an issue?
Solved! Go to the solution
This is an accepted solution.
UPDATE 3
The issue seems to be related to one of the apps and a new feature pushed out by Shopify on March 5th related to allowing discount counts to be applied to draft orders."
draft_orders_discount_codes_in_checkout_killswitc
This is an accepted solution.
UPDATE 3
The issue seems to be related to one of the apps and a new feature pushed out by Shopify on March 5th related to allowing discount counts to be applied to draft orders."
draft_orders_discount_codes_in_checkout_killswitc
How do you resolve this issue? This is happening to my store.
For me, it was related to an app that I was using. If you use any apps from BOLD, reach out to them, and they are aware of the issue. If you don't use them, I'm not sure what it could be from
We want to take a moment to celebrate the incredible ways you all engage with the Shopi...
By JasonH Oct 15, 2024Starting a B2B store is a big undertaking that requires careful planning and execution. W...
By JasonH Sep 23, 2024By investing 30 minutes of your time, you can unlock the potential for increased sales,...
By Jacqui Sep 11, 2024