It sounds like you were able to connect with our live support team via live chat, is that correct? Were our live support team unable to help with your query?
I can't access support tickets or accounts via the Community Forums here, though to help me understand your situation better can you expand on what you're looking to get assistance with, as well as what our live support team communicated to you over live chat?
Just a heads up that due to our inability to access accounts and support tickets via the Community Forums, account-specific support will need to be taken to our live support team. So we can assist you with general topics and queries via the Community Forums here, but if you have any account-specific questions, you can contact our live support team again by opening a support ticket via the Help Center here.
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