Shopify Cookie Banner - Consent Mode Defaults all to "Unknown" when it should by "Denied"

Shopify Cookie Banner - Consent Mode Defaults all to "Unknown" when it should by "Denied"

willryanuk
Shopify Partner
5 0 0

This is regarding the Cookie Banner (CMP) that comes with Shopify, and can be configured in the Shopify Admin.

I've checked this with both Tag Manager, and using this Google Chrome Extension:

https://chromewebstore.google.com/detail/consent-mode-inspector-by/phpllnjdcoiijcpgcbhlocjgcegjfnhb?...

Problem: The Consent Mode when visiting a site using the built in Shopify Consent Mode Cookie Banner is initially "Unknown" but the default should be "Denied" according to Best Practices:
https://developers.google.com/tag-platform/security/guides/consent?consentmode=advanced#configure_de...

 

You can see this in this example (before the Cookie Banner has been interacted with):

willryanuk_0-1720608323629.png

... but the Default State should be "denied"

After pressing "Accept" it is correct:

willryanuk_1-1720608381944.png

 



Reply 1 (1)

Mike-Consentik
Shopify Partner
195 30 37

Hi @willryanuk  

This is Mike from Consentik

 

Google recommends to use Tag Assistant or Console on devTool to test Consent mode. 

You can follow steps to test from this document

 

You also can try my app Consentik GDPR Cookie Banner. My app is fully compatible with Google Consent Mode V2

If you find this helpful, please give it a like or mark it as a solution.
Consentik GDPR Cookie Banner: Effortlessly stay in compliance with EU GDPR and CCPA with Google Consent Mode V2. Free plan available and 24/7 Support