Shopify Developer Needed To DISABLE Image Compression on My Store

Shopify Developer Needed To DISABLE Image Compression on My Store

sonify199
Excursionist
49 0 6

Hi, I'm calling Shopify support / dev to access my store and help me to disable this aggressive image compression that is RUINING all of my dark color variants. I'm paying for this service, so I expect some level of help. I worked with 7 people already, theare are NOT able to turn this off, well, it should not be impossible I guess? 

Thanks

Replies 2 (2)

PaulMartin
Shopify Partner
597 59 144

I don't think that would be possible as that is under Shopify's control. Their bot says it too.

PaulMartin_0-1728777067327.png

Shopify Help Center | Uploading images

 

A workaround for you would be to upload it somewhere else and use metafields to link the images, but that will involve a whole lot of changing and costs which isn't really recommended at all.

 

Would it be possible for you to share a link of one of the product pages where this is happening? There may be something else going on rather than the image compression of Shopify.

contact@paulmartinlopez.com
Feel free to email me! 😄
I'm open to conversations or work ʕ •ᴥ•ʔ
sonify199
Excursionist
49 0 6

My solution for this was - change mockups enough so that pixels not occur. Adding grain + playing with "camera raw filter" in Photoshop fixed it, but now mockups looks bit different. It's a solution but let's see how customers will react to it. Definitely something shopify has to fix ASAP.