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Shopify Developer Needed To DISABLE Image Compression on My Store

Shopify Developer Needed To DISABLE Image Compression on My Store

sonify199
Excursionist
49 0 7

Hi, I'm calling Shopify support / dev to access my store and help me to disable this aggressive image compression that is RUINING all of my dark color variants. I'm paying for this service, so I expect some level of help. I worked with 7 people already, theare are NOT able to turn this off, well, it should not be impossible I guess? 

Thanks

Replies 3 (3)

PaulMartin
Shopify Partner
632 61 151

I don't think that would be possible as that is under Shopify's control. Their bot says it too.

PaulMartin_0-1728777067327.png

Shopify Help Center | Uploading images

 

A workaround for you would be to upload it somewhere else and use metafields to link the images, but that will involve a whole lot of changing and costs which isn't really recommended at all.

 

Would it be possible for you to share a link of one of the product pages where this is happening? There may be something else going on rather than the image compression of Shopify.

Creating content for the Shopify Community 🙂
paulmartinlopez.com
sonify199
Excursionist
49 0 7

My solution for this was - change mockups enough so that pixels not occur. Adding grain + playing with "camera raw filter" in Photoshop fixed it, but now mockups looks bit different. It's a solution but let's see how customers will react to it. Definitely something shopify has to fix ASAP.

Marinne
Visitor
2 0 0

I got the same Bot replies. But they do not work. Shopify CDN will hyper compress my jpeg's no matter the original sizes or ratios, to merely 45kb at most. I download them from Photoshop already optimized for Web at less than 200kb so I assume they would be left as is, but no. I lose quality and my images look horrible. The lowest acceptable size in my case would be 100kb/150kb. What I don't know is if my images are already below 200kb and the correct size, why compress them further??

The only solution is to upload SVG files, which are huge and I don't know how to further compress to eliminate any page load issues, or change the liquid coding to (override?) the compression. I've found a scrip on another thread but I'm a bit unsure to mess with my theme code.

https://community.shopify.com/c/shopify-design/is-there-a-way-to-disable-the-aggressive-image-compre...

 

Other than that, nothing worked for me, not even matching the exact container pixel sizes, 2048x2048 sizes. etc.