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Re: Shopify distorts SKU on .csv product uploads to scientific notions

Solved

Shopify distorts SKU on .csv product uploads to scientific notions

shopfy-2020
Shopify Partner
103 3 43

 

There's once more a new issue in Shopify which has been ongoing a few weeks now (never happened before), which I initially attributed to excel creating problems in excel csv files when SKU numbers convert to  scientific notations, meaning a number like 1234567890 will look like 4.46E+26.

I went to correct the issue in excel [Data - Text to Columns - fixed width - Next - Next - Column Data Format: Text - Finish]. The file was fine. But uploading it to Shopify all SKU numbers convert to scientific notations again.

I then used a different excel, Google's excel, in case there was problems with excel saving the SKU properly in csv. But, no, there was nothing wrong with the file and the SKU's are accurately displayed.

So I uploaded the product file again - and all SKU's again convert to scientific notations once in Shopify. They also export as scientific notations from Shopify. I have no energy to spend another 2000th hour with support on Shopify chat.

Any quick fix please? It's impossible to setup advertising campaigns until this is solved since the ad campaigns need to show product SKU numbers to not get banned or blocked.

 

 

Accepted Solution (1)
shopfy-2020
Shopify Partner
103 3 43

This is an accepted solution.

I found a way around it that works and it may work for you too:

Install the EZ CSV Import app. Select to update your product list and import the csv and it will work without distorting the SKU numbers.

View solution in original post

Replies 4 (4)

Nabi1
Visitor
1 0 1

We are also facing the similar issue as small decimal numbers are converted into scientific notations.

e.g. 0.0000005 is displayed as 5e-7 but we want to keep it as 0.0000005 

Is there any way we can prevent decimal conversions to scientific notations?

shopfy-2020
Shopify Partner
103 3 43

Shopify has a poor development team who never appear to check for technical errors every time they tinker with something, creating problems for store owners. There's ANOTHER problem I discovered today.... some of the apps can't be opened and get the message "Your browser needs to authenticate... " which means approve cookies although there is no block on cookies.

It just never ends the sheer volume of time a shop owner has to deal with these problems. And they will never credit or refund you either, if it causes delays or losses to you.

shopfy-2020
Shopify Partner
103 3 43

This is an accepted solution.

I found a way around it that works and it may work for you too:

Install the EZ CSV Import app. Select to update your product list and import the csv and it will work without distorting the SKU numbers.

shopfy-2020
Shopify Partner
103 3 43

CSV file is already formatted as a text file. When you upload Shopify reverts the file back to default numbers file. So, yes, it is frustrating when none of the solutions are actual solutions.