Shopify Domain SSL Pending and Needs Attention

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Shopify Domain SSL Pending and Needs Attention

UnionCartel
Visitor
1 0 0

I've noticed that my domain is SSL pending and needs attention. I just bought the domain after launching my website through the normal myshopify domain. What should I do?

 

Thanks

Link for Screenshot - https://drive.google.com/file/d/1I4roKyYe8dNZLNaNLdtXjDvCkdvCRMwS/view?usp=sharing
Website Link - unioncartel.myshopify.com

Accepted Solution (1)

Victor
Shopify Staff
2611 236 556

This is an accepted solution.

Hi @UnionCartel,

 

Did you buy the domain directly from Shopify or via a third-party domain host? You'll want to make sure you have your DNS settings configured to the same as the ones listed on the Help Center. You'll also want to ensure you don't have a second A record pointing elsewhere.

 

Please also note that it can sometimes take a few hours for the SSL certificate to provision correctly after buying a new domain or making changes to its DNS settings.

Victor | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Replies 2 (2)

conversionist
Shopify Partner
95 8 11

if your domain is showing as SSL pending, here's what you can do:

  1. Verify Domain Ownership: Make sure you've verified ownership of your domain with your domain registrar This typically involves adding DNS records provided by Shopify to your domain settings

  2. Contact Support: If you've already verified ownership and the SSL status is still pending, reach out to Shopify Support. They can assist you in resolving the issue and ensuring your domain is properly secured with SSL.

  3. Monitor Status: Keep an eye on your domain settings in Shopify. Once SSL is fully provisioned, the status should update

    Hope this helps

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Victor
Shopify Staff
2611 236 556

This is an accepted solution.

Hi @UnionCartel,

 

Did you buy the domain directly from Shopify or via a third-party domain host? You'll want to make sure you have your DNS settings configured to the same as the ones listed on the Help Center. You'll also want to ensure you don't have a second A record pointing elsewhere.

 

Please also note that it can sometimes take a few hours for the SSL certificate to provision correctly after buying a new domain or making changes to its DNS settings.

Victor | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog