Shopify Domain SSL Pending

GOHyrservice
Visitor
1 0 0

Hello!
I've recently connected our domain from Godaddy to our Shopify website. It's been more than 38 hours and we still got the SSL Pending notice. I've attached a picture below with the problems. Anyone able to help me solve them on godaddy?

GOHyrservice_1-1717450235368.png

Translation: Fix these domain errors to make sure your Shopify site works for customers. Your domain does not allow Let's Encrypt to provide SSL certificates: This may cause connection problems. Open the domain provider's DNS settings for gohyrservice.se and add a CAA record for Let's Encrypt to follow best practices. Your domain does not allow GlobalSign to provide SSL certificates: This may cause connection problems. Open the domain provider's DNS settings for gohyrservice.se and add a CAA record for GlobalSign to follow best practices.

Thank you!

Reply 1 (1)

Elias
Shopify Staff
2955 289 511

Hey, @GOHyrservice.

 

Thank you for reaching out and posting this question.

 

We've taken a look at your domain using a free public domain tool (WHO.IS), and it seems that your domain is missing Shopify's CNAME record. If you need help adding our DNS records, then this is something that GoDaddy can help you with. You can find our CNAME and A records on our guide, Connect your third-party domain to Shopify

 

 

If the problem continues to persist after adding both of our DNS records, then it looks like we'll need to a closer look at your account. While we're unable to provide account-specific support via the Shopify Community, we'd be happy to continue assisting you through live chats. Please visit the Shopify Help Center and login to your account to create a support request. 

 

Elias | Social Care @ Shopify 
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