Shopify Edit Order is not updated in order history.

Shopify Edit Order is not updated in order history.

milindpatel
Shopify Partner
60 1 15

I have recently noticed that when we edit order using Shopify from Shopify admin and remove any item or adjust item's quantity it is not updated in order history page when the customer is logged in. 

If we add any item then it is displayed but when we adjust the quantity or remove any item it is not updated in liquid.

 

Does anyone face similar issue? 
Let me know how we can resolve this.

Replies 6 (6)

Jonathan-HA
Shopify Partner
325 25 100

We're seeing the same behavior in the REST Admin API.

 

When an order is edited where a line item is deleted or quantity decreased, the API still returns the original values.  It looks like what happens in this case is they get "refunded" instead.

 

Here's a related post about it: https://community.shopify.com/c/Shopify-APIs-SDKs/API-is-serving-deleted-removed-order-line-items/m-...

Co-Founder / Developer at Highview Apps
Our Shopify Apps: EZ Exporter | EZ Inventory | EZ Importer | EZ Notify | EZ Fulfill
milindpatel
Shopify Partner
60 1 15

Yes you are right.


But we uses simple liquid order objects to display order in Customer Account Area.
I feel like Liquid Order object does not contains the refunded items as per their documents here -> https://shopify.dev/docs/themes/liquid/reference/objects/order

I have contacted with Shopify Technicle support about this and they have said that this is know bug.
We are working on it to resolve.

Troc
Visitor
1 0 1

Any follow up to this topic?

 

It seems like a pretty straight forward request. Make it so the customer account page matches what actually happened. 

 

 

ruslan_kim
Shopify Partner
4 0 0

Any follow up on this? It's been 2 years since the post and we still experience this very obvious bug.

Chopan
Visitor
2 0 0

still nothing on this?

touchyngz
Visitor
1 0 0

Has this not been resolved yet?