Shopify email scam?

[Kaelobrien1]

I’ve been getting emails regarding my store being shut down for operational fraud, we haven’t started seeking anything and have just started to develop our website Here is the email I’ve been getting these emails from shopifypolicyenforcer11@gmail.com I’m not sure if this is a scam or not?

[Laza_Binaery]

Hi @Kaelobrien1 

Welcome to the community. 

What do you mean you are not sure?  🙂

Do you think there is shopifypolicyenforcer12 or  shopifypolicyenforcer100,  all gmail?

Yes it is a scam, Shopify will never use gmail. Please search here or google and you will find hundreds of topics with same or similar scams. That try with sense of urgency to make you click a link to their "support" that will ask for money and will do nothing. They will "fix" something that is not broken.

Stay safe.

[Bundler-Manuel]

Hey there @Kaelobrien1  firstly, I sympathize with you for the inconvenience. Secondly, just a rule of thumb but Shopify would never reach out to you using a Gmail account, so once you see that you should automatically mark it down as a scam account and avoid opening or interacting with any mails whatsoever from such an account.

[hossain]

Yes this is scam I have received multiple emails like this. Be aware and always check the sender email before perfom any action on the email.