Shopify Inbox where to edit code for changing default text in the app

Shopify Partner
69 2 43

Is it possible to access the Shopify Inbox app code?


For example ''Chat with us'' as a title in the opened messaging inbox does not fit with how i want to engage my website visitors.


Its not editable under Chat settings > Greeting AND I did have a look in the liquid, json and .css files but cannot see any code there...

Replies 4 (4)

18 0 5



Did you find a solution? Can anybody else help with this?

Shopify Partner
69 2 43

Unfort., not yet

New Member
9 0 0

I need to change this aswell, did u solve it?

Shopify Staff
159 10 38

Hi @hahalfons, thanks for reaching out to the Shopify Community. 

At this time people cannot access the coding of the Shopify Inbox app and make any changes. We hope to provide more customization in the future with the Shopify Inbox app. 

Kitana | Shopify 
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