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Re: Shopify merchant analyst

Shopify merchant analyst

SaraMuammer
Visitor
1 0 0

I've received an email from Shopify merchant analyst that my store is under review as there is some violations...I don't know why they send me a message as from my side there is no violation and they ask to  contact them through a link of telegram application. I've never changed anything in my store and my subscription is renewed 3 days back...I just want to know is it legit email or some type of scam

Thank you 

Reply 1 (1)

NovakNorth906
Shopify Partner
39 4 5

Hi @SaraMuammer ! A good first step would be to reach out to Shopify support directly to confirm if the email is legit. That is the process I follow whenever I receive an email from a service provider that I was not expecting. Especially if it asks me to click a link. With so many phish scams these days you can never be too careful!

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Kind regards,

Mark