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Shopify unbranded payment button malfunctioning

Shopify unbranded payment button malfunctioning

Curtis-777
Tourist
7 0 2

Hi,

 

I have encountered a problem with the "Buy it now" button on my website. It is not behaving as all other buttons are, there's a blue flash that appears when hovering over the button and the animation is jarring. The “Buy it now” button also displays corners with a 4px radius, and other style attributes which do not seem to be coming from the theme code, but I have set all buttons to zero radii. 


I contacted the theme developer, they told me Shopify is responsible for generating the dynamic payment button, and it is not generated from the theme code. The button was normal up until a few days ago, and I have done very little in the admin in terms of changing settings, any help would be greatly appreciated. 

 

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Replies 2 (2)

MooseDesk
Shopify Partner
628 70 185

Hi @Curtis-777,


Thanks for reaching out to the Shopify Community! We're MooseDesk, your go-to Live Chat, FAQ & Helpdesk App here to help you enhance your customer support experience.

 

To better assist you, I would need more information about the specific product link on your store to directly examine this issue. Could you provide the product link?

 

If you have any other questions or concerns, please don't hesitate to ask. We're here to help!

 

Best regards,

MooseDesk Support Team

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Curtis-777
Tourist
7 0 2

Hi MooseDesk,

 

Thank you for your reply, this issue seems to be an internal problem with Shopify, and I have contacted them about it. In the meantime I have deactivated this button. 

kind regards.