Some products not showing up on collection page even though they're active

Some products not showing up on collection page even though they're active

CAZZI
Visitor
1 0 0

This happens occasionally but when I go to one of my collection pages, some of the products don't always show up. How can I resolve this and have all my products show up every time  consistently?

Reply 1 (1)

Mac
Shopify Staff
1690 177 280

Hi, @CAZZI

Thanks for reaching out in our Community forums and for sharing your concern, I’d be happy to help.

 

You mentioned that some of your products are not showing up on your collection page. This appears to be an issue as once your products are linked to a collection, they should always be displayed. Are you able to clarify how often this occurs? Are you using a manual or automatic collection? Have you installed any collection applications recently, or made any changes in your code? If you would like, feel free to share your URL and outline the exact collection and products that are having issues. This will help troubleshoot the potential error.

 

In the meantime, kindly review our collection guide and verify that the proper steps are being followed. 

 

Feel free to reply back to this thread with any questions or updates and we can continue our conversation further!

 

 

Mac | Social Care @ Shopify 
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