Discuss and resolve questions on Liquid, JavaScript, themes, sales channels, and site speed enhancements.
Hello,
My shop is unavailable since yesterday.
Could you look into this?
Hi there, @test-tenjobs!
Thank you for reaching out.
I completely understand the importance of being able to access your shop and will do my best to assist you. May I ask if you received an email from our team regarding your shop being unavailable?
If you haven't received an update from our team, the next step would be to reach out to our live support team for more information as we can take a closer look into this for you. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit our Help Center and log in to your account to create a support request.
Kindly reply back to this thread with any questions or updates and we can continue our conversation further!
Mac | Social Care @ Shopify
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