Solved

SSL expiration responses in api

socks415
Shopify Partner
1 0 2

earlier today our app started getting a bunch of ssl expiration halts when trying to fetch shopify api routes.  We narrowed it down to happening only from at least the data center our servers are in, but not from our local machines.  From our servers terminals, we could curl request any other https url, but if we curl requested shopify's api routes we would get an SSL expiration alert from curl.  I tried chatting with shopify and they wrote it off saying they were not having any issues.  I'm sure this will come up.  So wanted to post it.  We updated our app to ignore the SSL validation to get around the issue.

Accepted Solution (1)
Sp1ke
Tourist
10 3 3

This is an accepted solution.

Check Shopify notification: https://community.shopify.com/c/shopify-apis-and-sdks/important-notice-certificate-update-on-myshopi...

I had to update certificate store on my application by downloading and rewriting updated curl_cert.pem from Mozilla (details in the link above). After restarting application issue was gone.

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Replies 15 (15)

Dom22
Shopify Partner
2 0 2

We are seeing same issue

Sp1ke
Tourist
10 3 3
HTTP client error:<60>:<SSL peer certificate or SSH remote key was not OK>.

I've seen the same since yesterday. When connecting manually from Postman it works well but if connecting via API inside jobs gets error. 

JoshHighland
Shopify Expert
193 10 70

Having the same issue. We are using https://github.com/Shopify/shopify-api-php

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Adam_Robson
Shopify Partner
18 0 7

Same problem here. Getting CERT_HAS_EXPIRED error when trying to use the Shopify API.

stephaniep
Tourist
4 0 2

Same for us

stephaniep
Tourist
4 0 2

Update 1/20/23 6:41pm ET. This has resolved for me. 

Adam_Robson
Shopify Partner
18 0 7

Thank you Stephanie

Sp1ke
Tourist
10 3 3

CERT validity  NOT BEFORE Wed, 18 Jan 2023 19:23:03 GMT

 

They updated certificate for web site recently and it looks like update took effect after 48 hours appx or just fixed something.

stephaniep
Tourist
4 0 2

This issue has recurred for me as of 2/13. How did you see when they updated the certificate?

Isaac613
Shopify Partner
2 0 0

Same issue, did it resolve for you yet, 2/13/2023

Isaac613
Shopify Partner
2 0 0

Had to update PHP to a later version, was on 7.2 went to 7.4

Sp1ke
Tourist
10 3 3

This is an accepted solution.

Check Shopify notification: https://community.shopify.com/c/shopify-apis-and-sdks/important-notice-certificate-update-on-myshopi...

I had to update certificate store on my application by downloading and rewriting updated curl_cert.pem from Mozilla (details in the link above). After restarting application issue was gone.

stephaniep
Tourist
4 0 2

I had to update from Ubuntu 14.04(!) to install Lets Encrypt certificates.

jordanaf808
Shopify Partner
2 0 0

I downloaded the cert from within the link you shared, found where the certs were located in my system, renamed the old one `certs.old` and renamed the new cacert.pem to cert.pem and it worked... until my XCode package was out of date. I'm updating that right now.

Sp1ke
Tourist
10 3 3

You can open web site in common browser and check connection security (lock sign). There you can find certificate details.