Staff unable to add products to shop suddenly.

Staff unable to add products to shop suddenly.

Reanne
Tourist
9 0 2

My staff are suddenly unable to add products to shop. Cost info is hidden / unchecked from then and inventory is checked. 

 

This was always the settings and suddenly they are unable to add products

Reply 1 (1)

JoesIdeas
Shopify Partner
2325 211 616

I would check the permissions in Settings > Users and Permissions.

 

If you are able to add products, but a staff member cannot, it means they don't have the permissions (Products > Create and Edit when in the user's permissions).

• Creator of Order Automator (automate tagging, fulfillment, Amazon, notifications + more)
• Shopify developer for 10+ years, store owner for 7 years
• I also make guides like Shopify Automation Tips and How to Figure Out Why You're Not Getting Sales