Stolen debit card information/ stolen money

[Aernisse]

I had purchased AirTags from a store that was using Shopify. Purchased them and a Day later went to check the order and the store was gone and taken my money. Then the next day I had fraudulent activity of someone trying to use my debit card in another state for over $4000. Wondering if there was any way to get my money back from the merchant. My bank already stopped the big purchase from them trying. https://visualot.myshopify.com/products/apple-airtag-4-pack-white
that’s the url for the website before it was taken down. 

[Daniel]

Hi there, @Aernisse! 

Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!

With regards to your order, are you able to tell us more about it? When was it placed? Have you tried to reach out to the store? 

Shopify is the platform that helps these businesses run their stores but we do not have access over their specific transactions. We recommend you reply directly to the order confirmation email that you would've received about this order.

I also recommend you read our Order FAQ page for more information about this matter. 

I look forward to hearing more from you to further assist about this matter.