Store not on store list .... How can I get into the shop I'm paying for

[NonameHi]

How can I get into the shop I'm paying for. Says there is a problem loading the page and that the email that I used to sign up does not have permission to view the page

[Kitana]

Hi @NonameHi, thanks for reaching out. 

Please check your email account for any emails from us, and be sure to check your spam folder. If you don't see anything from us, please contact the Shopify Support team so they can look into this for you. Scroll down the page to the support options and select 'Chat with us'.