Store Will Not Load On Mobile

Martinherak1
New Member
3 0 1

I removed a third party app called debutify and now my store will not longer load on mobile platforms. Desktop seems to work fine but Chrome and Safari will not load the site on my iPhone. What do I do?

0 Likes
Stephenkorecky
New Member
1 0 0

Same exact problem here 

0 Likes
Tinags
New Member
2 0 0

Similar problem here minus removing that app. 

0 Likes

Hello,

Thank you for your question. 

Please share your store URL, page URL and also password (if your store has one), I'll help you out to the best of my ability.

Kind regards,
Diego

◦ Slideshow images cut off? Not looking good? Try the Slideshow (PRO) section. No apps required.
◦ Product page slider & thumbnails with swiping for free themes: Minimal | Debut | Brooklyn | Supply
◦ Replace apps with simple copy/paste code snippets. Examples clicking here.
0 Likes
ggarciano516ab
New Member
2 0 0

Hello, I have the same problem. My website is thegreatindoorsph.com. Everything is okay on my PC and android phones but not loading on my iphone and ipad, both Safari and Chrome. When I click a product, the texts and sometimes the images don't show up on the product page.

What seems to be the problem? Any thoughts/advise would be appreciated. Thank you.

0 Likes
CCS1040
New Member
1 0 0

Store will not load on mobile phones. I do not know what to do. Please help

0 Likes