Strange display of product availability

joroman2k
Excursionist
35 1 8

I am using Testament Theme and am getting a strange product display. I have color and size variants for the product in grey and white. The white has one item left in inventory in size 2XL. But the white dot is crossed out with a red X and it says sold out even while showing that there is one left. I am including this screenshot but also I wonder if it is a glitch with my system. The product is at https://jungleinstinct.com/collections/fall-collection/products/off-shoulder-sweater?variant=3499811.... I wonder if anyone else gets the same result.

 

IMG_1277.jpeg

 

Any help appreciated.

Replies 3 (3)

LitExtension
Shopify Partner
4860 1002 1135

Hi @joroman2k,

I checked and variant "L - White" is currently sold out, is it correct?

Please send me product admin screenshot of this variant, I will check it for you.

LitExtension - Shopping Cart Migration Expert
Check out our Shopify migration app to migrate your online store to Shopify
joroman2k
Excursionist
35 1 8

Hi, Screenshot below:

 

Inventory Screenshot.jpg

LitExtension
Shopify Partner
4860 1002 1135

Hi @joroman2k,

I tested and it works fine with variant "2XL - White".

Screenshot.png

LitExtension - Shopping Cart Migration Expert
Check out our Shopify migration app to migrate your online store to Shopify