Struggling zero sales for 6 months

[urvu1452]

To Whom It May Concern:

I hope this message finds you well.  I am reaching out because I have been experiencing a lack of sales
on my Shopify store for the past six months. I believe 

underlying technical or design issues may affect my store's performance.

I would greatly appreciate it if you could visit my store and conduct a
thorough review. Your expertise would be invaluable in identifying 
potential problems and providing recommendations for improvement.

Thank you for considering my request. I look forward to your response and possible solution.

Best Regards

[Akohub]

Hey there! This is Alexis from Akohub. Sorry to hear you’ve been struggling with sales on your Shopify store, that can be super frustrating. We’d be happy to take a look and see what might be going on under the hood. Sometimes it’s those  little design or tech issues that hold things back, or even just tweaks that could help with conversions.

Drop your store link, and if there’s anything specific that’s bugging you, let us know. We’ll go through it and get back to you with some ideas on what might help turn things around. A few adjustments can make a big difference!

Looking forward to helping out!

[urvu1452]

https://phoenixhaven.online

[Akohub]

Hey @urvu1452 , I took a look at the website you shared, and a few things popped out that might help improve conversions:

1. Header & Colors: The green and orange combo is pretty bold. Sometimes, softer or more cohesive colors give a more polished feel and help make the browsing experience smoother. Maybe test out a color scheme that feels more minimalistic or calming.

2. Collection Names: Some of the collection names (like “Modern Living Essentials” or “Pet/Accessories”) are a bit broad. Niching down with more specific categories could help customers navigate and find what they’re looking for faster.

3. Featured Products & Images: Right now, the images in the “Collection List” section are very different in style (e.g., a dog, a bottle, a wooden car). Cohesive visuals help set the vibe and build trust. Consistency in image style might make a big difference.

4. Homepage Text: Adding a bit more personality to the text on the homepage could be cool! Instead of “Uncover the gems everyone is talking about,” maybe something that speaks directly to what makes your brand unique or why your products are awesome.

5. Shipping Banner: The green “FREE SHIPPING” banner is great, but it might look cleaner if it blends more with the overall color scheme. Plus, making this message dynamic (like "Free shipping on orders over $X") can encourage people to add more to their cart.

6. Social Proof: If you don’t have product reviews or testimonials on the site, adding them could help build trust. Showing some love from past customers (if available) usually helps convince new ones to hit that “Buy” button.

7. Landing Page Optimization: Create a strong first impression with a clean hero image showcasing best-sellers and a clear value statement. Add sections for “Best Sellers” or “New Arrivals,” and include social proof like reviews to build trust. Keep navigation simple and add clear “Shop Now” buttons to guide visitors.

8. Loyalty Program: This approach has become increasingly popular among brands these days. You can implement a points-based system where customers earn rewards for purchases, referrals, or sharing. Offer tiered levels (Bronze, Silver, Gold) with increasing perks, like exclusive discounts or early access. This will incentivize repeat purchases and customer loyalty. Apps like Ako Marketing can help you to achieve that! 

Hope some of these tips help! Would love to know how it goes or if you make some changes. 

[urvu1452 · Accepted solution]

Hi Akohub,
Thank You for Your Insights!

Thank you so much for taking the time to review my Shopify store and
provide your valuable insights. I truly appreciate your suggestions for
improvements that could enhance my conversions.

I’m currently considering the changes you've recommended and will keep you
updated on my progress. Your expertise is invaluable, and I look forward to
implementing your advice.

Thanks again for your help!

Best regards,
Teresita
Phoenixhaven