We're moving the community! Starting July 7, the current community will be read-only for approx. 2 weeks. You can browse content, but posting will be temporarily unavailable. Learn more

subdomain server error

subdomain server error

mufibella
Shopify Partner
1 0 0

Hi There ;

I bought the domain via shopify and i opened the subdomains from domain section

like acccount

payment etc

 

but wehn i am trying to customer accounts to account.xxxxx.com it says server error

 

I tried to add txt but should i change the A recod and CNAME

 

Also i will be appriciate if anybody tell me from the begining i could check all my dids...

 

Thanks

 

 

Reply 1 (1)

Greta
Shopify Staff (Retired)
1242 132 172

Hi, @mufibella!

 

Thank you for your post. Can you tell me more about what you're looking to accomplish with your subdomains? You don't need to use subdomains to create new pages on your store, but rather they would be used to separate distinct content like a support page or blog, or if you wanted to create localized versions of your store. You can find more details and instructions in this help document

 

If you're still want to use subdomains and are seeing an error, could you share a screenshot of your domain settings? I'd be happy to take a closer look!

Greta | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog