subscription

[HighClouds]

Hello!

I would like to ask if i buy a montly subscription and switch to pause and build, can i transfer the credits i earned there if i then buy a yearly subscription?

[Promer-Alena]

Hi @HighClouds 

Yes, your Shopify credits remain in your account even if you upgrade to Pause and Build then switch to the annual subscription plan. Shopify credits are generally attached to your account, not to your type of subscription. I do, however, recommend calling Shopify Support and confirming this as a precaution just in case the policies have indeed changed.

In a bid to avert any setbacks, ensure that your store is always accessible (even in Pause and Build mode) and your credits do not run out. If unsure, reach out to Shopify Billing Support for a firm response before moving forward