Re: System management

Solved

System management

Ary2611
Not applicable
2 0 0

shopify.pngI buy my this MacBook pro which is second hand from a shop and I have no clue about who was the previous owner, I'm having this problem where I can't open my Apple ID and profiles in the Mac and it shows that "THIS MAC IS SUPERVISED AND MANAGED BY: SHOPIFY INC". I think the previous owner might work in shopify and he forgot to remove this device from their server, I'm having so much trouble related to this I can't access anything shopify please reply this message and help me with it I would be really grateful.

 

Thank you 

Accepted Solution (1)

JasonH
Community Manager
296 77 268

This is an accepted solution.

If you're experiencing the same issue with your recently obtain device, please create a new post to let us know. 

We will send you a private message to gather the related information and notify our IT team to provide specific assistance where applicable. 

 

I'm marking this reply as solution to help members find this update more easily. 

JasonH | Community Manager

I help coordinate and curate Community content. Reach out if you have content idea!

View solution in original post

Replies 4 (4)

Trevor
Shopify Staff (Retired)
3408 463 1016

@Ary2611 

 

I have sent you a private message. Please follow up there with the requested information. 

Trevor | Community Moderator @ Shopify
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mt2003
Not applicable
1 0 0

Trevor, my computer has the same thing. is there any way you can help me out as well?

JasonH
Community Manager
296 77 268

Hi @mt2003

Thank you for bringing this to our attention. I've sent you a private message.

When you get a chance, please get back to me with the requested information. 

JasonH | Community Manager

I help coordinate and curate Community content. Reach out if you have content idea!

JasonH
Community Manager
296 77 268

This is an accepted solution.

If you're experiencing the same issue with your recently obtain device, please create a new post to let us know. 

We will send you a private message to gather the related information and notify our IT team to provide specific assistance where applicable. 

 

I'm marking this reply as solution to help members find this update more easily. 

JasonH | Community Manager

I help coordinate and curate Community content. Reach out if you have content idea!