TELSTRA blocking shopify site

[Austin_Nappy_Co]

Has anyone had issues with Telstra broadband blocking their shopify site for malicious content without reason? Have checked with Shopify and my site is clean. My business coach has said that this is a known issue with new telstra routers blocking shopify sites and that I just keep hounding shopify.

Have raised a ticket with Telstra but they seem extremely uninterested in helping because Im not a Telstra customer.

Has anyone had luck having this fixed?

[tim]

https://community.shopify.com/c/shopify-discussions/this-website-has-been-blocked-telstra-australia/... -- need to reach out to Telstra via form mentioned there...

[Kim222]

Hi did you ever get this resolved? I’m experiencing this issue now and shopify and Telstra are unhelpful.