Re: Testing Shopify free trial, decided not to move forward. Now Site says "This Store is Unava

Testing Shopify free trial, decided not to move forward. Now Site says "This Store is Unavailable"

ejvaughan89
Visitor
1 0 0

I signed up for the free trial to see if shopify would meet my needs. I decided after a few minutes it would not. I removed the domain in the settings, and then deactivated the account. But my website is apparently still trying to forward to shopify because when i try to access it it says the Store is not available. This has all been in the last couple hours. Do I just need to wait or is there something I'm missing?

Reply 1 (1)

Maz
Shopify Staff
1254 132 191

Hey, @ejvaughan89!

 

Thanks for reaching out to us here.

 

It looks like we’ll need to access your account in order to check the status of this store. While we’re not able to provide account-specific support via the Community Forums at this time, we’d be happy to continue assisting you through our support portal here. 

 

Please follow the prompts given by the virtual Help Center assistant in order to access our live chat support. Thanks so much! 

Maz | Social Care @ Shopify 
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