The "Choose Option" product button isn't working

The "Choose Option" product button isn't working

Sukhu
New Member
4 0 0

Hi there,

 

The "Choose Option" product button isn't working. I'm using the refresh theme.

 

I know it's probably some plugin causing conflict or I've accidently change a wrong bit of code but I can't figure it out. 

 

Please can someone help? 

Replies 5 (5)

Moira
Shopify Staff (Retired)
2118 231 340

Hey @Sukhu,

 

Welcome to the Shopify Community!

 

Without being able to see your store, it's difficult for me to establish what is happening. Would you mind sharing your website URL with me so I can take a closer look?

 

Look forward to hearing from you!

Moira | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog

Sukhu
New Member
4 0 0

Hi Moria,


Thanks for getting back to me quickly.

 

Here's the link to my store, it's currently not launched, how do I privately send over the password to you? Sorry new to Shopify Community. 

https://spendingnowtrending.com

Moira
Shopify Staff (Retired)
2118 231 340

@Sukhu 

 

Unfortunately, I can only access stores that are live or where the password is provided here in the community forums. If you don't feel comfortable sharing, I would recommend getting in touch with a member of our live support team who will be able to access your account through authentication.

 

Please visit https://bit.ly/3qqfpfZ to be connected with a member of our live chat support team.

 

Moira | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog

Sukhu
New Member
4 0 0

Hi @Moira,

 

sorry for the late reply. 

sure it’s no problem my password is:

pahnga

 

I look forward to hearing from you. 

thanks 

Moira
Shopify Staff (Retired)
2118 231 340

Thankyou for sharing @Sukhu,

 

I just took a look at your lovely website and was able to navigate through the store very easily. I had no trouble selecting products or accessing checkout.

 

Are you still having trouble on your end? Or with a particular product? 

Moira | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog