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Theme not loading after DNS change

Martin_maAI
Visitor
1 0 0

Hi, 

after I changed my DNS domain setup, front end of shopify store is not loading. 

How can I solve it? It shows link Skip to content and after click, it shows content, but not

theme itself. 

http://maai-publishing.com/

 

Thank you

Martin

 

trouble2.PNGtrouble1.PNG

Reply 1 (1)
Elias
Shopify Staff
Shopify Staff
2624 260 454

Hey, @Martin_maAI.

 

Thank you for reaching out and posting this question!

 

I wasn't able to replicate this issue when looking at your domain (maai-publishing.com) and it also appears that your domain isn't connected to Shopify at the moment.

 

26-29-13016-71076

 

If you need help with connecting the domain, then we've got a step-by-step guide on connecting your third-party domain to Shopify manually. The manual process involves adding two of Shopify's DNS records, and your domain provider can assist you with this step should you require further assistance. That being said, after you add Shopify's DNS record and if the issue with the theme continues to persist, then we may need to access your account in order to help you identify and resolve this issue. While we're unable to provide account-specific support via the Shopify Community, we'd be happy to assist you through live chat. Simply visit the Shopify Help Center and login to your account to create a support request.

 

I noticed that you're a new member of our Shopify Community! Once you've resolved the issue with the domain, I'd love to hear more about your business and share some resources to help you get started.

 

Elias | Social Care @ Shopify 
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