Themes > "Add theme" > "Connect from GitHub" doesn't work

Themes > "Add theme" > "Connect from GitHub" doesn't work

Felip
Shopify Partner
2 0 2

I have been trying to connect a client store with GitHub but have been seeing the error below. I have tried to

- Use different accounts (staff member and store owner)

- Test it on a Shopify Plus store and Development store

- Use different browsers (Firefox, Safari, Chrome)

- Cleaned all website cache

 

All cases had the same result.

 

So, when I go to Themes, click "Add Theme", and then click "Connect from GitHub", I see the error message

 

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The following API request returns the following JSON response
 
POST 
https://online-store-web.shopifyapps.com/admin/online-store/admin/api/unversioned/graphql?operation=GitHubAccountsQuery
 
{"errors":[{"message":"Unexpected error, Unable to fetch GitHub accounts.","locations":[{"line":4,"column":7}],"path":["onlineStore","versionControlGithub","accounts"]}],"data":null,"extensions":{"cost":{"requestedQueryCost":3,"actualQueryCost":3,"throttleStatus":{"maximumAvailable":6000.0,"currentlyAvailable":5997,"restoreRate":300.0}}}}
 
What am I missing?
Replies 2 (2)

Welch08
Shopify Partner
1 0 1

Hello, we have the same problem

Welch08_0-1718597382091.png

 

Ertersy
Shopify Partner
3 0 1

Yup same here unfortunately