Themes > "Add theme" > "Connect from GitHub" doesn't work

[Felip]

I have been trying to connect a client store with GitHub but have been seeing the error below. I have tried to

- Use different accounts (staff member and store owner)

- Test it on a Shopify Plus store and Development store

- Use different browsers (Firefox, Safari, Chrome)

- Cleaned all website cache

All cases had the same result.

So, when I go to Themes, click "Add Theme", and then click "Connect from GitHub", I see the error message

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The following API request returns the following JSON response

POST 

https://online-store-web.shopifyapps.com/admin/online-store/admin/api/unversioned/graphql?operation=GitHubAccountsQuery

{"errors":[{"message":"Unexpected error, Unable to fetch GitHub accounts.","locations":[{"line":4,"column":7}],"path":["onlineStore","versionControlGithub","accounts"]}],"data":null,"extensions":{"cost":{"requestedQueryCost":3,"actualQueryCost":3,"throttleStatus":{"maximumAvailable":6000.0,"currentlyAvailable":5997,"restoreRate":300.0}}}}

What am I missing?

[Welch08]

Hello, we have the same problem

[Ertersy]

Yup same here unfortunately