This page is temporary not available !!!

Solved
AAlmustafa
Shopify Partner
22 0 5

Hi all, i have been getting this page repeatedly today every 20 min or so while working on my website. does this mean someone is spamming my website with requests ? or is it the server not handling traffic ? i am not sure since i don't have much traffic yet showing on my shopify analytics. 

Page temporarily unavailable.png

Accepted Solution (1)

Accepted Solutions
Trevor
Community Moderator
3105 404 634

This is an accepted solution.

Hey, there!

 

This error comes up when something on your device/network is sending too many requests to our servers. This could be a variety of things, so here are a few things to check: 

 

  1. Do you have more than one device on your network? If yes, you could try shutting them down, then turning them on one by one to see which device is causing the issue. 
  2. Have you tried incognito mode? If this works, then this would typically mean that one of your browser extensions is causing the issue. 
  3. Does this happen on a different browser? If yes, then that typically means it's a program on your device vs your browser. 

Let me know how that turns out!


Trevor | Community Moderator @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Replies 8 (8)
Trevor
Community Moderator
3105 404 634

This is an accepted solution.

Hey, there!

 

This error comes up when something on your device/network is sending too many requests to our servers. This could be a variety of things, so here are a few things to check: 

 

  1. Do you have more than one device on your network? If yes, you could try shutting them down, then turning them on one by one to see which device is causing the issue. 
  2. Have you tried incognito mode? If this works, then this would typically mean that one of your browser extensions is causing the issue. 
  3. Does this happen on a different browser? If yes, then that typically means it's a program on your device vs your browser. 

Let me know how that turns out!


Trevor | Community Moderator @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

AAlmustafa
Shopify Partner
22 0 5

yes, i use more than one device, and it was only showing for short time then went away. so its all good now thanks. 


@Trevor wrote:

Hey, there!

 

This error comes up when something on your device/network is sending too many requests to our servers. This could be a variety of things, so here are a few things to check: 

 

  1. Do you have more than one device on your network? If yes, you could try shutting them down, then turning them on one by one to see which device is causing the issue. 
  2. Have you tried incognito mode? If this works, then this would typically mean that one of your browser extensions is causing the issue. 
  3. Does this happen on a different browser? If yes, then that typically means it's a program on your device vs your browser. 

Let me know how that turns out!


 

Trevor
Community Moderator
3105 404 634

Happy to hear that it's since been resolved! If that reappears, let me know! 


Trevor | Community Moderator @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Gman65
New Member
2 0 0

 

I have the same problem, but on all my devices. phone, tablet, Mac...

Please advice, G

Trevor
Community Moderator
3105 404 634

Hey, @Gman65

Thank you for letting me know! We did see an issue earlier today where some stores were unable to load their admin which results in the error: "This page is temporarily unavailable because a device from your location is sending large amounts of web requests. Visitors from other locations can still view the page." - The issue has since been resolved; however, if you're still experiencing this error please let me know!

 

Trevor | Community Moderator @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Gman65
New Member
2 0 0

Problem solved itself! Tks for the reply

sillycube
Shopify Partner
555 14 86

This page is temporarily unavailable because a device from your location is sending large amounts of web requests. Visitors from other locations can still view the page.

I am getting the same error today. But I'm only using the theme editor on 1 Chrome browser. Another tab is the store's product page. There is no incognito tab used. 

 

I'm trying to customize the page but it logged me out. I can't work for a customer. Don't know what is going on.

BYOB - Build Your Own Bundles, SPO - SEO App to research keywords & edit social link preview
Trevor
Community Moderator
3105 404 634

@sillycube 

If you have tried the troubleshooting steps mentioned in my previous reply with no success, then you'll want to contact Shopify Support. You can do this by logging into your store through the help center, searching your question/issue, then selecting "continue" at the bottom of the page that displays the search results. 


Trevor | Community Moderator @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog