Transfering domain from a closed store

[nubesedens]

Hi,

I closed my store a couple months ago, but I would like to transfer the domain to another registrar to have access to it.

Problem is, I can't access the store, because it's closed.

Please help.

Thank you!

[Nick_Marketing · Accepted solution]

Hi @nubesedens 

If the store is closed, in that case, you need to reach out to Merchant support. They'll be able to help you transfer out the domain.

Contact page link: https://help.shopify.com/en/questions#/contact/

I hope the answer was helpful!

[nubesedens]

Thank you!

I contacted them!

[Nick_Marketing]

@nubesedens 

Great! Thanks for the update!

[PaulNewton]

Nit for future readers: Contact shopify support if you bought your domain from shopify or previously transferred your domain to shopify.

If the  domain is with another register entirely that is not shopify you need that original registrars support to transfer it to yet another different new registrar.