Transferring Go Daddy Domain from Wix to Shopify - verification issues

Transferring Go Daddy Domain from Wix to Shopify - verification issues

BrownLily
Visitor
1 0 0

Hi there,

I have created a Shopify website.  I was using Wix but am making a whole new website.  I have a domain bought from GoDaddy.  I disconnected the domain from Wix.  I unlocked it in GoDaddy.  I've added it to my shopify website but I now I see this message:

'Your domain, www. brownlily.com.au is not yet connected

The connection of www. brownlily.com.au is not yet verified.  Come back later to retry verification.'

 

How do I 'retry verification'?  Or will this take place automatically?

 

Many TIA!  Alex

 
Reply 1 (1)

Imogen
Shopify Staff (Retired)
2045 227 410

Hi there, @BrownLily. Thanks for reaching out to the Shopify Community with your question around your domain. It's great to meet you!

 

I just have a few questions I'd like to ask to make sure I have all of the information I need to support you:

 

  • Are you trying to transfer this domain to Shopify? Or, are you just looking to connect it to your store while having it remain hosted by GoDaddy?
  • How long ago did you try to add this domain to your store?
  • Did you receive any emails related to you trying to add your domain from Shopify?
  • Are you able to provide a screenshot of the error message you're getting?

Please, get back to me when you can with the requested information. I'll keep my eyes peeled for your reply! 

Imogen | Social Care @ Shopify 
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