TrustPilot Widget install

EnnaY
New Member
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Hi everyone,

 

I want to install a Trustpilot widget onto our website (Palo Alto theme), however their integration widget does not work.. It is showing a loading screen. Trustpilot have been super unhelpful and cannot tell me where to input the code on the website. They tell us the theme developer needs to install it (Eight), then Eight advises that the app actually needs to install it. I tell Trustpilot that is the answer I got, and they said "Sorry because there are different websites, we don't install. We don't have access to your website", so I was extremely disappointed that we signed up for this and got zero help.  All we want is to have a reviews widget to show on our homepage. 

 

These are the 2 parts of the code I need to input. For the first part, I placed this in theme.liquid then I created a custom HTML box on theme builder and it is displaying the text "trustpilot". 

 

Code instructions are found here: https://trstp.lt/tfKR0TBqr

 

Would appreciate some direction, TIA.

 

 
 
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