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Trying to buy a domain

Stuartmartin
Tourist
6 0 1

Hi 

trying to buy a domain but when I click buy it just takes me to the next page. Is this a bug?

Replies 3 (3)
Moira
Shopify Staff
Shopify Staff
1053 140 170

Hey @Stuartmartin,

 

Are you still running into trouble when trying to purchase a domain through Shopify?

 

This sounds like it may be a local issue with your browser. Can you try to purchase the domain from another browser or device to see if that fixes things up? Sometimes it may also help to clear your browser's cache. There are a variety of instructions for different browsers here.

 

Can you please give that a try and let me know how you get on?

Moira | Social Care @ Shopify
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Stuartmartin
Tourist
6 0 1

Hi, realised it is because I had not entered any payment method for billing. Have added so will try again.

thanks

stuart

Moira
Shopify Staff
Shopify Staff
1053 140 170

@Stuartmartin 

Don't hesitate to reach back out if you require any further assistance as you continue to work on your store. 

All the best,

Moira | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog