Unable to add to cart

Unable to add to cart

Loulouis
Excursionist
39 0 5

A customer made me aware of a problem that was discovered about an hour ago. She was unable to add a product to the cart. I tried myself and recieve an error msg. Please help me out. I have no idea how long this has been an issue and how many sales I have lost because of this. 

 

Error msg recieved when pressing add to cart:
SyntaxError: Unexpected end of JSON input

 

https://loulouis.no

 

 

Replies 2 (2)

SealSubs-Roan
Explorer
508 35 47

Hi @Loulouis !

 

I checked your website and tried to add items on my cart, and it worked perfectly fine. I highly suggest that you try to do troubleshooting such as, using different browsers, switch devices, and clear your cookies and cache.

SealSubsRoan_0-1719403431962.png

 

Roan
Please let me know if it works by marking it as a solution!
Seal Subscriptions App, a subscription app for Shopify, with glowing user testimonials and a free plan.
Loulouis
Excursionist
39 0 5

It worked by switching to an older version of the theme, so the one you tested is the old version live now. My problem is my theme provider released a new update and it's something in that version that's making this break. I have sent them a message on several different platforms to get guidance in solving this, but no reply yet.