Unparsable Structured Data

15 0 2


I hope you are fine!

I received an error from Google Search Console that says 

Unparsable structured data issues detected on redbutterflybyomaris.com

To the owner of redbutterflybyomaris.com:

Search Console has identified that your site is affected by 1 Unparsable structured data issues:

Top Errors

Errors can prevent your page or feature from appearing in Search results. The following errors were found on your site:

Invalid top level element "string"

2019-09-05.png2019-09-06 (2).png2019-09-06 (3).png2019-09-06 (4).png2019-09-06.pngThis happened after I tried to install the app Hulkapps ( for reviews) It did not work and then I contacted the support from this app and they installed. After that, I got this report from google. Please see photos. I am using Providence Theme. How do I fix this? Thank you!


Replies 7 (7)
Shopify Partner
1090 216 543



Please check following screenshot:



There is blank ld+json code so, I think it cause the error in google search console.

Remove this line of code:

<script id="productReviewsLd" type="application/ld+json">""</script>

If you are not comfortable to do it then let me know, I will send request for the Shopify collaborate account and will fix it from here.


Thank you,


Shopify Expert | Skype: tejas.nadpara
- Like and Mark as an Accepted Solution if reply helpful
- Feel free to contact me on support@hexaecommerce.com regarding any help
15 0 2

Hi Tejas!


THANK YOU SO MUCH for your reply. 

I could also find more information. Please see screenshot. I think it says the exact "line" where the problem is. Is this something that you could help?

2019-09-07 (9).png

15 0 2
Hi Tejas!
Thank you for replying on the forum. Please see the screenshot attached. I
think it specifies where the problem is. Is this something that you can
help with?

Please let me know and thank you!
2 0 0

Hi Tejas,


Our Website https://www.festivetreat.com

is also facing the same Unparsable structured data issue

on this two pages



will the same solution will work

Shopify Expert
152 22 51

Hi @SUyash2021 

In your case, the issue is from poor coding in the structured data. They aren't properly parsing the data when you're using single or double quotes, so the tool thinks you have invalid fields. You'll need to talk with your theme provider about this to have it resolved.

Ilana Davis, Shopify Superhero
JSON-LD for SEO, adds structured data to your theme, getting you more organic traffic with Rich Results.
Linking Llama, link complementary, comparable, or related products to improve SEO & UX.
2 0 0



Thanks for your inputs actually we are using Booster theme we will escalate the same to their support.

Thanks for your quick reply





1 0 0

thank you for your reply
how can i remove this line?
this is my same problem