URGENT: Customer notification emails language

Majed92
New Member
7 0 0

Hello everyone,

 

Can you help me figure the out the below questions? These questions have been asked multiple times in the forum but I haven't found a straightforward answer. Your help would be much appreciated.

 

  1. How can I automatically translate the language of the notification emails from English to Arabic? Arabic is the main theme language. 
  2. Can I have two languages for the notification emails? Can you link the notification emails’ language sent to the customer with the preferred theme language?

 

Regards,

Majed Alheraiqi

Replies 4 (4)
Dayana_Nezhura
Shopify Partner
33 0 26

Hi @Majed92 

Translating content using the Shopify admin API

The Admin API allows you to create and retrieve translated content for Shopify resources. For example, translating product information and email notification templates so that a merchant can send customers email notifications in multiple languages. Learn how to translate content using our APIs. - this is from Shopify help centre.

But, also, you may use any third-party app for this request.

MehdiY
Tourist
8 0 4

Hello Majed,

We understand how much it's important for Arabic Merchants or merchants targeting Arabs,

For that we have developed an app to help you use Arabic emails & SMS into your Shopify store.

Check it at Shopify Arabic Customers Notifications

Still, the Shopify mechanism doesn't allow us to instantly replace notifications in your store, but we have made it in a way you only need to copy and paste it.

 

For your second question, Shopify has now made it possible to have multilingual support for emails templates. You can keep the English notifications as they are, and paste Arabic translation where it belongs.

Shopify Partner | Providing Shopify Solutions for Arab Merchants and eCommere businesses operating in the MENA & Gulf Region.
MasonryServices
New Member
2 0 0

I have trouble with language translation as well...can be frustrating

MehdiY
Tourist
8 0 4

What language you are trying to translate to?

Shopify Partner | Providing Shopify Solutions for Arab Merchants and eCommere businesses operating in the MENA & Gulf Region.