I am sorry to hear about the trouble with the images! The best and quickest way to have our support look into this is to login to your store using ourContact Us page. This will allow us to securely verify you as the store owner before discussing the situation with a Support Advisor.
Let me know if you have any questions.
Ollie | Social Care @ Shopify - Was my reply helpful? Click Like to let me know! - Was your question answered? Mark it as an Accepted Solution - To learn more visit the Shopify Help Center or the Shopify Blog