URGENT - help please - Add to cart button just revolves

URGENT - help please - Add to cart button just revolves

wendycain
Explorer
81 7 15

Hi, Wendy from Orange Grove here at www.orangegrove.co.nz

I was trying to sort out a solution to allow inventory count to work for products and then for product variants.

Now the add to cart function is not working although I have tried to reverse all changes to code that I made.

Can anyone help please, I have been trying to get customers and now have one unable to order 😞

 

This is the page I was working from https://parasoul.ltd.uk/shopify/dawn-theme-display-inventory-quantity

Thanks in advance, I am pretty desperate here

Replies 7 (7)

MandasaTech
Shopify Partner
723 146 151

Hello @wendycain,
Your website is getting JavaScript errors, you need to hire a developer for this task.   

☞ Helpful or Question answered? Please Click Like & Mark it Accepted Solution
☞ Want to modify or custom changes on store for affordable price? Click on Contact button here
☞ Email at info@mandasa.in
☞ Whatsapp at +918989609120 | Hire us at: Website Support Page
wendycain
Explorer
81 7 15

Seriously, who do you recommend?

 

KetanKumar
Shopify Partner
37595 3668 12156

@wendycain 

can you please comments your last code 

If helpful then please Like and Accept Solution. Partnership of your ️ Coffee Tips and my code can bring miracles.
Want to modify or custom changes on store Hire Me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing

KetanKumar
Shopify Partner
37595 3668 12156

@wendycain 

i can see many error 

KetanKumar_0-1665037892418.png

 

please remove last app or js code or dawn load your fresh theme and ck its work

If helpful then please Like and Accept Solution. Partnership of your ️ Coffee Tips and my code can bring miracles.
Want to modify or custom changes on store Hire Me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing

Don
Shopify Staff
2787 199 402

Hi there @wendycain!

 

Sorry to hear you're having a bit of a hard time with this currently.

 

I'd like to check a couple of things out with you here, to see how you might be able to remedy this.

 

As others have suggested here, the best bet would be if you could simply remove the code you had recently added before this issue cropped up.

 

I know you stated that you had attempted to remove all such code, but did you know there is an option to revert recent changes to .liquid files in your theme?

 

If you haven't already, check this option out in the Online store > Themes > Edit code menu in your admin, and see if you can roll back files that have been edited recently to a point before these changes.

 

For future reference, it's always a good idea to make a backup copy of your theme by duplicating it.

 

Let me know how you get on with reverting code changes in your theme and best of luck with everything!

Don | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
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wendycain
Explorer
81 7 15

Thank you Don, I am kicking myself for forgetting to make a copy first.  I have tried many times to roll back but it doesn't stick.  Am on New Zealand time and its early morning now, will have another go.  It looks like all the code is gone but still no luck so far.

Thanks again

Wendy

Don
Shopify Staff
2787 199 402

Hi again, @wendycain!

 

Sorry to hear you're still struggling with this and I do wish there were more we could do ourselves in Shopify.

 

As this is third-party, custom code you have added here though even our own theme support team would not be able to help out with this.

 

If you're unable to resolve this for yourself in a timely fashion, you could look at hiring an Expert Developer for a small task to try to get this working.

 

You may also be lucky enough to get some input from the community here, as there are plenty of knowledgable merchants and Partners here!

 

Do let us know if you have any other questions or if there's anything else we can help out with in the future.

 

All the best!

Don | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog