Urgent issue with mobile website! Need immediate assistance!

[Subo]

Hello, dear Shopify support team!

I was wondering if you could kindly help me with a minor issue I'm experiencing on my website.

While everything seems to be working perfectly on my desktop,

I've noticed that it's locked on my mobile phone and I'm unable to scroll or perform any actions.

As most of my customers come from mobile ads on Facebook and TikTok, I'm concerned that this might become a significant issue if not resolved promptly.

Any assistance you could provide would be greatly appreciated, and I'm looking forward to hearing from you soon. Thank you for your time!

[oscprofessional · Accepted solution]

@Subo ,

Hi,

Can you share the store URL?

[Subo]

www.dullioh.com

[oscprofessional]

@Subo ,

I have checked the store is working fine on mobile view.