Urgent! Product images and size options are disappeared on my website

Urgent! Product images and size options are disappeared on my website

pemystore
Tourist
10 0 0

Hello! All of a sudden our collection page becomes like the attached picture. Also the size options disappeared. How can I fix it? Please help! 

pemystore_0-1680680187192.png

 

Replies 3 (3)

Ivy
Shopify Staff
1033 82 139

Hello, @pemystore.

We are currently investigating issues with loading files, images, and other assets within merchant storefronts. Some customers may notice that add-to-cart buttons and images are taking an extended time to load. We will keep you updated as additional information becomes available. Thank you for your ongoing patience, I appreciate this is very important. 

Ivy | Social Care @ Shopify


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pemystore
Tourist
10 0 0

Hello, thanks for your reply. I checked the status page but there is no sign of any repair. I'm sending you the screenshot:

pemystore_0-1680684784921.png

 

Ivy
Shopify Staff
1033 82 139

Thanks so much for this screenshot - We are currently investigating issues with loading files, images, and other assets within merchant storefronts. Some customers may notice that add-to-cart buttons and images are taking an extended time to load. We will keep you updated as additional information becomes available. Thank you for your ongoing patience, I appreciate this is very important. 

Ivy | Social Care @ Shopify


Out Of Office

-Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog