Discuss and resolve questions on Liquid, JavaScript, themes, sales channels, and site speed enhancements.
Hello! All of a sudden our collection page becomes like the attached picture. Also the size options disappeared. How can I fix it? Please help!
Hello, @pemystore.
We are currently investigating issues with loading files, images, and other assets within merchant storefronts. Some customers may notice that add-to-cart buttons and images are taking an extended time to load. We will keep you updated as additional information becomes available. Thank you for your ongoing patience, I appreciate this is very important.
Ivy | Social Care @ Shopify
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Hello, thanks for your reply. I checked the status page but there is no sign of any repair. I'm sending you the screenshot:
Thanks so much for this screenshot - We are currently investigating issues with loading files, images, and other assets within merchant storefronts. Some customers may notice that add-to-cart buttons and images are taking an extended time to load. We will keep you updated as additional information becomes available. Thank you for your ongoing patience, I appreciate this is very important.
Ivy | Social Care @ Shopify
Out Of Office
-Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
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