Using live chat inside our app

[Niloy3]

We are working on a automation app for shopify. We want to use a live chat inside our app so that users can easily communicate with us if they face any difficulties. Does shopify has any guidelines for this ?

[EstherBui]

Hi Niloy3

Regarding the live chat issue, you can refer to third-party apps integrated with Shopify, such as Chatty. You just need to install it and set it up, and it will help optimize and improve your store.

Best,
Esther